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Textellent adds AI emoji and template tools for business texting

May 20, 2026

By AI, Created 9:50 PM UTC, May 19, 2026, /AGP/ – Textellent on May 20, 2026 launched two new AI features, Emojify and Save Message as Template, to help businesses personalize messages and speed up repeat texting. The updates expand the company’s AI messaging tools as it pushes to make customer conversations more efficient and natural.

Why it matters: - Textellent is trying to make business texting faster without making messages feel robotic. - The new tools are aimed at teams that send high volumes of repeat customer messages and need more consistency across conversations. - The features are now available inside the Textellent platform.

What happened: - Textellent announced two new AI capabilities on May 20, 2026: Emojify and Save Message as Template. - Emojify lets users add relevant emojis to a draft message with one click. - Save Message as Template lets users turn a previously sent text into a reusable template from the messages screen. - The company said businesses can start a free trial or schedule a demo to use the new features.

The details: - Users open a draft, click Rewrite with AI, and select Emojify. - The AI adds emojis that fit the message while keeping the original intent intact. - Wade Mosier, head of sales at Textellent, said the goal is to add warmth and personality without losing a professional appearance. - Save Message as Template works after a user sends a text and hovers over it to save it as a template. - Textellent’s AI automatically replaces personal details with placeholder values. - A message like “Hi Jeff” can become “Hi .” - The AI also suggests a template name to keep messages organized and recognizable. - Users can set each template as public for the whole account or private for personal use. - Textellent said the feature is useful for teams that send similar messages such as FAQ replies, address instructions, parking instructions, review requests and referral requests.

Between the lines: - The launch extends Textellent’s broader push to embed AI into everyday messaging workflows. - The company is betting that small automation steps can save time and make customer outreach feel more natural. - The new tools also reflect customer demand, since Textellent said the features were built based on feedback and requests. - Textellent is positioning AI as a practical layer on top of routine SMS work, not as a separate workflow.

What’s next: - Textellent said the new features join existing AI tools such as AI Rewrite & Translate. - The company said it will keep expanding its AI capabilities to help users save time and improve the customer experience. - Businesses can evaluate the features now through a free trial or a demo.

The bottom line: - Textellent is adding small, useful AI features that could help business teams send faster, more personalized texts at scale.

Disclaimer: This article was produced by AGP Wire with the assistance of artificial intelligence based on original source content and has been refined to improve clarity, structure, and readability. This content is provided on an “as is” basis. While care has been taken in its preparation, it may contain inaccuracies or omissions, and readers should consult the original source and independently verify key information where appropriate. This content is for informational purposes only and does not constitute legal, financial, investment, or other professional advice.

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